What is the delivery delay?
Orders are generally shipped within 24 business hours. Standard shipping orders are generally received within 2 to 3 business days in Canada.
I am not satisfied with my accessory. How to proceed with the return?
We invite you to visit our return policy.
It is possible to make a return within 30 days of your purchase. Shipping is at your expense and we must verify the order to authorize the return.
What should I do if I forgot to apply my promo code?
You can apply your promo code on your next order.
What are the shipping fees?
Delivery is free for purchases of $65 or more before taxes. For smaller orders, a delivery fee of $10 plus taxes is charged.
How do accessory warranties work?
Each accessory has its own warranty. We invite you to validate the warranty in the product sheet.
Where are you located?
27 rue Gauthier Nord, Notre-Dame-des-Prairies, QC
How can I get in touch with your customer service?
We invite you to visit our help center.
What payment method do you accept?
You can pay by credit card and Paypal.
How can I track my order?
You will receive a notification and you will then be able to track your order by the tracking number listed there.
What if I need to cancel or change my order?
Contact us as soon as possible, but there is no guarantee that you will be able to change or cancel your order if it has already been shipped.